Shipment & Delivery
At Oroyalcars, our commitment to delivering your orders quickly and effectively remains a high priority. In line with this, we're updating our shipping methods and policies to further clarify and provide you with the best service possible. Below, you'll find the details of our shipping methods, delivery time, and customs and import tax policies:
We offer several shipping options tailored to your needs:
Standard Shipping: A cost-effective method that provides reliable, albeit slower, delivery.
Expedited Shipping: For a higher cost, you can enjoy a faster delivery time.
Express Shipping: This is our fastest shipping option for those who need their item(s) as soon as possible.
The delivery time depends on the shipping method chosen at checkout and the destination of the package. However, please note that all our orders are subject to a processing time of 2-5 business days (excluding Saturdays, Sundays, and Holidays) in addition to the delivery time.
Customs and Import Tax:
For international orders, please note that the shipping rates do not include any customs or duty charges that could be incurred on arrival in the destination country. Oroyalcars is not responsible for any customs, duty, or tax charges. All fees imposed during or after shipping are the customer’s responsibility.
Processing Time: Please allow 2-5 business days for us to process your order, this is in addition to the shipping times.
Shipping Charges: Shipping costs will be calculated based on the shipping method, weight of the items, and destination. These will be communicated clearly at checkout.
Order Tracking: Once your order has been shipped, a tracking number will be sent to your email, allowing you to follow the progress of your delivery. If you don't receive this email please contact us by firstname.lastname@example.org
Failed Delivery: If an incorrect address is provided, the package is not collected from the local depot in time, or the package is refused during delivery, it will be returned to us at your expense. You will be responsible for any return shipping fees and redelivery charges.
Please don't hesitate to reach out to us at Oroyalcars if you have any questions about our shipping methods or policies. We're here to assist you!